Terms
& Conditions
Our
aim is total customer satisfaction. If you are not completely
satisfied with your purchase, simply return it to us immediately.
We are happy to exchange or refund any purchase, subject to it
being returned unused and in its original condition and packaging.
However, if you decide to return a product, we will not refund
the postage costs, that is the customer's responsibility.
Online
Ordering
Buying online with All Guns Discounted is 100% safe. We use Actinic
SSL to process all credit card payments over a secure server,
ensuring all transactions are safe and secure.
| |
-
Order details are encrypted
- Connects to the Actinic Secure server for payment
- Transaction completes and reciept is issued. |
Actinic
ensure that the payment system is completely up-to-date and
provides our customers with a friendly and secure integrated
shopping environment that you will feel confident using. However
if you feel uncomfortbale ordering online, please feel free
to place a telephone order on 0114 2401634.
Pricing
and Delivery
All prices on this website are quoted in UK Pounds. All prices
include VAT and delivery. This
is via a courier service and will take up to 7 working days
from receipt of order.
Areas outside the UK mainland (Isle of Man, Northern Ireland,
Highlands & Islands of Scotland, Republic of Ireland, Channel
Islands, Scilly Islands and Isle of Wight) will take longer
for delivery.
Out
of stock
When you order online you will receive Email confirmation of
your order. In the unlikely event of any item being out of stock,
you will be notified by a member of our staff, and given the
option either to continue with the rest of your order, substitute
the unavailable items with similar alternatives, or to cancel.
We will be happy to discuss your options when we contact you.
This does not affect your statutory rights as a consumer.
Returns
If an item arrives damaged or faulty, please notify us within
2 working days and we will refund the full purchase price including
p & p. However, if you have decided that you don't want
the product, we will refund the price of the product, but postage
and packaging costs are your responsibility.
If
you need to return an item, please call us on 0114 2401634 during
office hours, or email us at sales@allgunsdiscounted.co.uk and
we will be happy to help you. This does not affect your statutory
rights as a consumer.
Cancellations
and Alterations
If you wish to cancel or change your order, please call us on
0114 2401634 (during office hours), or email us at sales@allgunsdiscounted.co.uk.
We advise you to email us immediately, or call us between 09:00
and 10:00, to stand the best chance of catching us before your
order is processed. If you email us, please include a daytime
telephone number if possible.
If
you contact us before your order has been processed, we will
be happy to alter or cancel it with no problems. If we have
already sent your order, we will still refund your purchase,
although you will have to pay the postage and packing costs.
Website
Errors
We take great care to ensure the information and prices on this
website are accurate and current. However, no matter how carefully
we check it, errors do occasionally slip through. Any errors
discovered will be corrected as soon as we become aware of them.
In
the unlikely event that a website error affects your order,
we will contact you before we process your order to discuss
the matter. If you discover any errors after we have processed
your order, you are of course welcome to cancel your order and
return the goods. This does not affect your statutory rights
as a consumer. |
